ANALISIS PERAN OGANIZATIONAL CITIZENSHIP BEHAVIOR SEBAGAI MEDIASI ANTARA TRANSFORMATIONAL LEADERSHIP TERHADAP EMPLOYE PERFORMANCE DI PERUSAHAAN FREIGHT FORWARDING PT ABC
DOI:
https://doi.org/10.58290/jmbo.v3i1.242Kata Kunci:
Kepemimpinan Transformasional, kinerja karyawan, Organizational Citizenship Behavior (OCB)Abstrak
Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh kepemimpinan transformasional dan OCB karyawan perusahaan terhadap kinerja karyawan freight forwarding. Peranan kepemimpinan transformasional sangat penting karena pemimpin dengan karkater demikian mampu mempengaruhi karyawan lain agar mampu menciptakan budaya kerja yang baik, loyal terhadap perusahaan sehingga akan mampu meningkatkan kinerja karyawan, OCB karyawan menjadi poin penting yang perlu diperhatikan karena OCB meupakan budaya yang terbentuk antar karyawan untuk saling membatu yang menjadikan kinerja setiap karyawan meningkat. Hubungan antar variabel pada penelitian ini terdapat variabel mediasi yang mempengaruhi kinerja karyawan. Penelitian ini dilakukan menggunakan survey secara online dengan Google-form, serta fokus penelitian ini pada responden yang bekerja di perusahaan freight forwarding yang masa kerjanya sudah >2 tahun dimana pendekatan dalam metode penelitian ini dengan PLS-SEM dan menggunakan SmartPLS. Temuan pada penelitian ini diyakini bahwa pemimpin transformasional sebagai peran utama pada variabel yang mempengaruhi kinerja karyawan perusahaan freight forwarding karena pemimpin seperti ini menginspirasi karyawan lain untuk bersikap loyal dan peka terhadap lingkungan kerja, dengan demikian penguatan pada kepemimpinan transformasional sangat penting.
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